Shipping policy
Where do you ship to?
We ship to Good Dogs across Australia, the UK and the US.
The galaxy is still pending.
How much is shipping?
🇦🇺 Australia
Standard Shipping — $10 AUD
Express Shipping — $20 AUD
FREE Standard Shipping on orders over $150 AUD
🇬🇧 UK
Flat-rate Shipping — $25 AUD
🇺🇸 US
Flat-rate Shipping — $21.95 USD
Will I have to pay duties when my order arrives?
No surprise duties here.
UK and US orders are sent duty paid, so any applicable import duties are taken care of before your order reaches you.
When will my order be posted?
We aim to have your WAGD order packed and on its way within 48 hours.
Choosing Express Shipping speeds up the delivery, not our processing time, so please allow the same packing time before dispatch.
Once your order is on its way, we'll email you tracking information so you can follow its journey from WAGD HQ to your door.
How long does shipping take?
Australia Standard:
- Same state: 2 to 4 business days.
- Interstate: 3 to 6 business days.
- Same state: 1 to 2+ business days.
- Interstate: 1 to 3+ business days.
UK: 5 business days
US: 7-10 business days
Delivery times are estimates and can occasionally be affected by postal or courier delays outside our control.
How do I track my order?
As soon as your order is on its way, we'll email you your tracking details.
Then you can wait by the door for the Postie. Barking optional.
What if I entered the wrong address?
Please double-check your delivery address before placing your order.
Made a mistake? Get in touch with us as soon as possible and we'll do our best to fix it before your order leaves WAGD HQ.
Once an order has been dispatched, we can't guarantee we'll be able to redirect it.